Your guide to Council services
17 September 2021
The NSW Government has lifted stay at home orders for the Singleton LGA from 1pm on Thursday 16 September 2021.
This means some of Council's facilities have been reopened.
However, Council is encouraging customers to make use of Council’s services online, including:
- Payments or transactions: Council - Online Services (nsw.gov.au)
- Singleton Library Digital Library: Digital Library - 24/7 | Singleton Council (nsw.gov.au)
- To lodge a development application: Welcome to the NSW Planning Portal | Planning Portal - Department of Planning and Environment
- To lodge a customer request (CRM): Council - Online Services (nsw.gov.au)
For more information about COVID restrictions that apply in regional NSW, visit What you can do in NSW | NSW Government
|Singleton Council Administration Centre||Open from Monday 20 September 2021, however online services encouraged|
|Singleton Visitor Information Centre||CLOSED until further notice|
|Singleton Civic Centre||CLOSED|
|Singleton Gym & Swim||Open from Saturday 18 September 2021|
|Singleton Heights Sports Centre||CLOSED until further notice|
|Singleton Library||Open for residents of the Singleton LGA from Monday 20 September 2021:|
|Singleton Youth Venue||Open from Tuesday 21 September 2021|
|Singleton Waste Management Facility|
Operating conditions from Friday 17 September 2021:
When you attend the Waste Management Facility:
|Burragan Recycling Shop||CLOSED|
Lake St Clair
Lake St Clair will reopen on Saturday 18 September 2021 for camping and day passes.
Only guests from areas not under current stay at home orders will be permitted entry. PROOF OF ADDRESS WILL BE REQUIRED PRIOR TO ENTRY.
Bookings for camping are ESSENTIAL and must be made online. Make a booking
All guests are required to check in via the office.
Visitors must comply with all restrictions including those relating to outdoor gatherings (maximum of 20 people in outdoor settings). For more information, visit COVID-19 rules | NSW Government
Booking Terms and Conditions:
Duty Planning Enquiries
Available by phone only.
Building Certification and Inspections of Construction Work
The NSW Government have advised that construction work can continue in regional NSW, including the Hunter Valley. Workers at these sites from the Greater Sydney area (excluding those areas of concern) who travel more than 50km from their home must follow the COVID testing rules.
A COVID Safe Plan is currently mandatory for construction sites in Greater Sydney and the same rules apply to the Singleton LGA during this current lockdown period.
Council certifiers perform an important statutory function. Our staff will continue to perform “critical stage” inspections on construction sites where Council is the Principal Certifier. A list of the critical stage inspections is included in the Inspection Schedule attached to your Construction Certificate.
Inspections of Internal/External Sanitary Drainage and Septic Tank Installations
These inspections are not “critical stage“ inspections and have therefore been suspended during the current COVID 19 lockdown. If you are a contractor/owner impacted by this decision then you are encouraged to contact Council to discuss your options for alternative evidence of satisfactory completion.
Inspections of Swimming Pool Fencing
Council has suspended the swimming pool fence audit program during the current COVID 19 emergency. Inspections of swimming pool fencing for conveyancing purposes has also been suspended during the current COVID 19 lockdown period.
Environmental Health Programs
Council’s environmental health inspections will currently be undertaken remotely via telephone questionnaires, photographs and videos. Environmental health inspections include food businesses, hairdressers, beauty salons, tattooists, water cooling towers and public swimming pools and spa pools.
Council Ranger Services
The Animal Management Facility is closed to the public except authorised staff. The care of animals currently at our facility will be provided as per normal operations.
Ranger staff however are available to answer customer service enquiries by phone.
Arrangements for dealing with dog attacks, stray dogs, surrender and reclaim of animals and illegal parking have also been put in place. Please contact Customer Service staff in relation to any Ranger enquiries.
|Colleen Gale Childrens Services||Operating as usual with COVIDSafe plans in place and special requirements for families dropping off or picking up children.|
|Mobile Preschool||Operating as usual with COVIDSafe plans in place and special requirements for families dropping off or picking up children.|
|OOSH||Operating as usual with COVIDSafe plans in place and special requirements for families dropping off or picking up children.|