Understanding Rates

Council's income from rates forms the largest single portion of revenue. Understanding how rates work and how rates are calculated can be quite confusing. Rates are determined in accordance with the provisions of the Local Government Act 1993. 

In Singleton, while rates collectively generates a significant amount of money for services and infrastructure, income from rates do not cover everything. The balance of Council's income is made up of grant and development contribution funding, user fees and charges, as well as interest and investment revenue.

SPECIAL RATE VARIATION

In 2014, IPART approved Council's application for a 9.75% Special Rate Variation, and a rate pegging percentage of 1.5%. This was done to help place Council in a more sustainable financial position.

BROCHURE

To assist residents in understanding rates, Council has prepared a 2019/2020 rating information brochure.

REBATES FOR PENSIONERS

Council has a Pensioner Concession Policy to provide guidance for applying the provisions of the maximum rate and charges rebates applicable to eligible pensioners. Existing pensioners will receive their rates notice with a rebate deducted. If the rebate has not been confirmed by Centrelink a new application may be required.

New pensioners wishing to claim the reduction are required to drop into Council with their pension card and fill out a form. To be eligible to receive a rebate, the owner must live at the property and state that address on the pension card. If the property is in more than one name all pensioners living at that property must fill in a separate form.

Forms can be completed at Council’s Customer Service Centre. Applications cannot be taken over the phone. If you have a mobility issue, please call Council on 02 6578 7290 to organise alternative arrangements.