- Home
- Live
- Residential Services
- Water and Sewer
- About Singleton Water and Sewer
- Guides and Resources
Guides and Resources
POLICIES
- POL/26030 - Water Supply Services Policy
- POL/26031 - Sewer Services Policy
- POL/26005 - Discharge of Liquid Trade Waste to Sewerage System Policy
- POL/26013 - Building in the Vicinity of Sewer and Trunk Mains Policy
- POL/26032 - Water Restrictions Enforcement Policy
SPECIFICATIONS
- Technical Specification – Design and Construction – Water Infrastructure
- Technical Specification – Design and Construction – Sewer Infrastructure
- Technical Specification - Work as Executed WaE Drawings - 2014
PLANS AND STRATEGIES
- Pollution Incident Response Management Plan - EPL - 3088
- Integrated Water Cycle Management System - Volume 1
- Integrated Water Cycle Management System - Volume 2 - Appendices - Technical Reports
- Developer Servicing Plan – Technical Report - Water Supply
- Developer Servicing Plan - Annexure - Water Supply - Developer Charges Calculations
- Developer Servicing Plan - Technical Report - Sewer Supply
- Developer Servicing Plan - Annexure - Sewer Supply - Developer Charges Calculations
- Customer Service Plan - Water and Sewer Group - June 2018
- Customer Service Plan - Water and Sewer Group - Appendices - June 2018
- Drinking Water Management System - June 2015
- Pollution Incident Response Management Plan - PIRMP
- Drought Management and Emergency Response Plan
- Asset Management Plan - Water and Sewer Group
- Strategic Business Plan - Water and Sewer Group
FORMS
WATER SUPPLY SERVICES - DOMESTIC
- Water Service Request - Meter Installation - Domestic available via Online Services.
- Water Service Request - Applicant Declaration and Authorisation
- Water Service Request - Disconnection request available via Online Services.
- Meter Accuracy Test Application request available via Online Services.
- Rainwater Tank Rebate
- Dual Flush Cistern Rebate
- Plumbers Reimbursement Rebate
SEWER SUPPLY SERVICES
- Sewer Supply Services Application
PRESSURE SEWER SYSTEMS
LAND AND PROPERTY DEVELOPMENT
- Section 305 Application for a S307 Certificate of Compliance
- Available Pressure Statement Application available via Online Services.
- Water and Sewer - Building Plan Assessment Application
- Building in the Vicinity of Sewer and Trunk Mains Approval Request
LIQUID TRADE WASTE
- Liquid Trade Waste Application - Classification A
- Liquid Trade Waste Application - Classification B or C
For all applications available via Online Services, please log into the Community Portal or create and account to access these services.
INFORMATION PUBLICATIONS AND GUIDES
WATER SUPPLY
- Information Brochure - Permanent Water Wise Rules
- Q&A - Managing Your Water Account
- Q&A - Your Water Service and the Meter
- Fact Sheet - Water Leaks - Faults and Emergencies
- Fact Sheet - Backflow Prevention
- Fact Sheet - Asbestos Cement Water Pipes
- Information Brochure - Protecting the Sewer System - Sewer Blockages in your Area
- Q&A - Sewer Blockages Explained
- Fact Sheet - Tree Roots and the Sewer System
- Fact Sheet - Overflow Relief Gully - Protecting Your Home from Sewer Overflows
PRESSURE SEWER SYSTEMS
- Pressure Sewer System - Installation and Maintenance Agreement
- Pressure Sewer System - General Terms and Conditions
- Pressure Sewer System - Home Owner's Guide
LIQUID TRADE WASTE
LAND AND PROPERTY DEVELOPMENT
- Guideline - Water and Sewer Group - Land and Property Development - S307 Certificate of Compliance Process
- Fact Sheet - Water and Sewer Group - S307 Certificate of Compliance Process
RESOURCE LINKS
Water Directorate - The Water Directorate provides focused independent and technical information to its members on water and sewerage
WSAA - The Water Services Association of Australia (WSAA) is the peak industry body that brings together and supports the Australian urban water industry
NSW Health - NSW Government - Health endorsed the Australian Drinking Water Guidelines 2011 and provides valuable information on how drinking water in New South Wales is managed to protect public health.