Water Restriction Levels - residential

The recent rainfall has seen Glennies Creek Dam levels rise, resulting in a return to Level 1 (low) water restrictions for Singleton water customers.


At its meeting on April 19 2021, Singleton Council resolved to return to Level 1 Water Restrictions, which will take effect from Monday 3 May 2021.  Water restrictions apply to all residential, commercial, industrial and government customers connected to reticulated water supplies in Council’s water supply area. Water restrictions apply to both residential and non-residential (commercial, industrial and government) customers. The activities and restrictions are different for residential and non-residential customers.

For residential customers, level 1 water restrictions mean:

  • Water between 6am-9am and 6pm-9pm in summer, and 7am-10am and 4pm-7pm in winter
  • Watering systems (including micro sprays and drip irrigation systems), soaker hoses, non-fixed sprinklers and hand-held hoses are permitted
  • Washing of hard surfaces, walls and windows (external) with a hose is banned. You must spot clean with a bucket and hand-held trigger nozzle or other devices that can be shut off instantly
  • Wash vehicles and boats at anytime using a bucket, and rinse with hand-held nozzle or other device that can be shut off instantly
  • You can top up an existing pool or spa or fill a new pool or spa fixed to a timer
  • You can fill temporary inflatable children’s pools at any time with a hand-held hose trigger nozzle or other devices that can be shut instantly or fixed to a timer
  • Spot clean for safety, health or emergency reasons with a bucket and hand-held hose fitted with a trigger nozzle or other device that can be shut off instantly.

level one restrictions

An information flipbook has been delivered to all Singleton water customers outlining what each water restriction level means and what activities are allowed, what the odds and evens water system is, summer and winter variations, as well as tips to save water in the laundry, bathroom, kitchen and outside. If you didn’t receive one and are a Singleton water customer, please contact Council’s customer service center or email council@singleton.nsw.gov.au, you will need to provide your name and address.

The full details  of the levels and restricted activities for water restrictions, able to be imposed by Council can be viewed by downloading one of the documents below:

The restricted activities are in addition to the Council adopted permanent water saving rules under its POL/26030 Water Supply Services Policy, which are applicable to all residents and businesses connected to Council’s water supply.