What should I do if I notice dirty water?

If you notice water discolouration in your home, we suggest you wait an hour or two then check that the water from your front tap (nearest to the water meter) is clear. If it is clear, go to the tap at the furthest point from your water meter (usually the garden tap in the backyard) and run the water for a few minutes until it also runs clear. If the water coming into your front tap is not clear contact Council and we can arrange flushing of the water mains in the local area. While flushing is being undertaken, customers can experience very dirty water, however this will clear shortly afterwards.


Council has approximately 300 kilometres of water mains, 9 water pump stations and 12 water reservoirs, so we are unable to monitor them all at the same time, so we do rely on residents to advise us of any severe or ongoing discolouration to the water supply in order to take action in the immediate area.

Show All Answers

1. How are mains flushed?
2. Where and when does dirty water usually occur?
3. Is dirty water considered a health hazard?
4. What if I have milky or white coloured water?
5. Does dirty water affect washing?
6. What should I do if I notice dirty water?